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  3. Cancellations and No Shows

What is your cancellation policy in Massachusetts?

Driving Lesson Cancel Fees

If a student needs to cancel a road lesson, we ask that they call our central office (413.642.1475) at least 24 hours in advance so we can give our instructor a heads up! Less than 24 hours’ notice will result in a fee of $100. Students should cancel Driving Lessons via phone or student portal, as an email or voicemail may not be received as quickly. 

Driving Lesson No Show Fees

If you do not show up for your lesson and no not call us in advance you will be charged our $160 no show fee. Students must bring the following to every behind the wheel lesson. Students that arrive without the following will not be able to drive and will be subject to our $160 no show fee. 

  • A physical permit/driving license.
  • Glasses/contacts if you have a Restriction B
  • Closed toe/heel shoes. (No crocs, flip flops, etc). We suggest sneakers.

Driving Lesson Late Fees

It is important that students arrive to lessons on time. Due to scheduling, instructors will not be able to make up the time missed during the lesson. Late arrivals will be charged the following fees in accordance with our fee policies:

  • Up to 30 Minutes Late - $50
  • Up to 60 Minutes Late - $100
  • Over 60 Minutes Late - $175

Road Tests

License tests must be cancelled 5 days in advance. Failure to do so will result in a cancellation fee of $60. No shows will result in a forfeiture of the test.